Your pjok3 Privacy Fully Secured

1 What Information We Collect

We collect various types of information while you use the pjok3 platform — either provided directly by you or collected automatically.

2 How Information Is Collected

Pjok3 collects your information through several methods, with full transparency maintained at every step.

• At Registration: When you create an account, the information you provide is collected.
• KYC Verification Time: Documents you submit for identity verification.
• Transaction Time: Payment details provided during deposits or withdrawals.
• During Gameplay: Gaming sessions and activity are recorded automatically.
• Via Support: When you contact us, a record of that conversation is stored.
• Cookies & Tracking: Data collected automatically while browsing the website.

3 How Your Information Is Used

Pjok3 uses your personal data only for specific, legitimate purposes. We never use your data for unnecessary or unauthorized ends.

• Account Management: To support login, password resets, and account security.
• Payment Processing: To accurately process deposits and withdrawals.
• Service Improvement: To personalize and enhance your gaming experience.
• Security & Fraud Prevention: To detect irregular activity and keep the platform secure.
• Legal Compliance: To meet the requirements of licensing authorities and government regulatory bodies.
• Contact: For delivering important notifications, promotional offers, and support services.
• Responsible Gaming: To identify problematic gaming behavior and provide appropriate support.

4 Data Sharing & Disclosure Policy

Pjok3 never sells or rents your personal information to third parties. In limited circumstances, data may be shared with partners or authorities as required.

• Payment Processors: Licensed payment gateways such as bKash, Nagad, and Rocket — used solely to process transactions.
• Legal Authorities: When required by court order or government investigation as a legal obligation.
• Licensing Authority: To regulatory authorities to ensure gaming license compliance.
• Technology Partners: Game software providers operating under strict confidentiality agreements.
• Business Changes: In the event of a company merger or acquisition, you will be notified in advance.

5 Cookies & Tracking Technologies

Pjok3 uses cookies and similar tracking technologies on its website to streamline and personalize your browsing experience.

• Essential Cookies: Essential for maintaining login sessions and the core functionality of the platform.
• Performance Cookies: To analyze page loading speed and user behavior.
• Functionality Cookies: To remember your language preferences and account settings.
• Analytics Cookies: To understand which parts of the site are most used and to drive improvements.

You can block or delete cookies through your browser settings. Note that disabling essential cookies may affect the functionality of certain features.

6 Security Measures

Pjok3 uses industry-leading security technology to protect your data. Our security infrastructure is continuously updated and tested.

• 256-bit SSL Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An added layer of security for your account.
• Firewall Protection: Advanced firewall to block unauthorized access.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Data Backup: Regular encrypted backups stored on secure servers.
• Staff Training: All staff receive regular training on data protection.

7 Data Retention Period

Pjok3 does not retain your data longer than necessary. Different types of information are subject to different retention periods.

• Account Information: 5 years after account closure (legal obligation).
• Transaction Records: 7 years (in accordance with financial regulatory requirements).
• Gaming Logs: For the duration the account is active, plus 2 years after closure.
• Cookie Data: 30 days to 2 years, depending on the type.
• Support Conversations: 1 year after resolution.

Upon expiry, data is securely deleted or anonymized.

8 Your Data Rights

As a pjok3 user, you have the following rights over your own data. Contact our support team to exercise any of these rights.

9 Minor Protection

Pjok3 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal data from minors.

• Age verification is mandatory at the time of registration.
• Age is verified during account verification using a National ID or passport.
• If a minor's data is identified, the account is immediately closed and the data deleted.
• Parents or guardians who have concerns are welcome to contact our support team.

10 Changes to the Privacy Policy

Pjok3 may update this privacy policy from time to time. We will notify you in advance of any significant changes.

• You will be notified by email 30 days before any policy changes take effect.
• The date of any changes will always be displayed at the top of this page.
• For significant changes, fresh consent will be requested at login.
• Continued use of the service after an update constitutes acceptance of the revised policy.

11 Privacy Contact

For any questions or concerns about the Privacy Policy, or to exercise your rights, please contact us. Our Data Protection Team is always ready to help.

Once we receive your request, we will verify your identity and respond promptly. Data-related requests are handled free of charge.